Frequently Asked Questions

Any lost or missing order must be reported within 14 days of the order ship date for full reimbursement. If shipment status shows the package has successfully been delivered, carrier must first investigate lost claim.

By on March 04, 2019.

Was this review helpful to you? yes no

QDoes HMlighting.com offer volume or bulk discounts?

Yes, we do offer price breaks for larger quantity orders. If the item you are interested in does not have a volume discount please contact us.

By on March 04, 2019.

Was this review helpful to you? yes no

QI am a Lighting Distributor or Lighting Contractor, is there level pricing?

Yes, if you are specifically a lighting distributor or lighting contractor, please contact us and we will register you for an account. Once you have a login ID and password you will be able to see pricing and place orders online.

By on March 04, 2019.

Was this review helpful to you? yes no

QWill H&M Distributors, Inc. sell my name and address to other companies?

Never! Customer information provided is used solely by HMlighting.com to serve our customers in the best and most efficient manner possible. Your security is important to us and we do not sell our mailing list to anyone. For more information, read our Privacy Policy.

By on March 04, 2019.

Was this review helpful to you? yes no

QHow long before these can ship?

All in stock items ordered prior to 1pm PST ship the same day, otherwise the next business day once available.

By Cassandra T on March 04, 2019.

Was this review helpful to you? yes no

QDelivery time on 20 each RP-5A Thermal Protector

7-14 days to ship when out of stock, but if in stock they ship within 24 hours.

By Damar W on March 25, 2019.

Was this review helpful to you? yes no

QWhat replacement option do I have for the YGLLD-8?

The only option is the YGLLD-21 which is 36" long. Otherwise you can use the SG5-8/41-W which is the same bulb and size but will not use any of the same plugs or connecting cables, so it cannot link to any existing YGLLD fixtures.

By Craig W on May 16, 2019.

Was this review helpful to you? yes no

Qi have LP1013-12 can i uses LP1013-24 for same machine?

No one is constant voltage output of 12v and the other 24v. There are 2 completely different voltage LED bulbs that they are for. Make sure you use with the correct LED bulbs.

By Rosana M on May 22, 2019.

Was this review helpful to you? yes no

QIs there a stationary end and spring loaded end, or are the 2 sockets the same?

You need to use 1 of the LH0367 and 1 of the LH0368 per light bulb, when ordering there are enough springs sent to make 1 of the sockets per bulb compressible.

By Accounts Payable . on June 21, 2019.

Was this review helpful to you? yes no

QDo you carry these ballasts in 277 volt in a 13 watt and 26 watt, if you do could you give me a part number on both?

13w 277v version is on the website as Part SB-FLC13-277 https://www.hmlighting.com/product/satco-80-1855

By Damar W on June 28, 2019.

Was this review helpful to you? yes no

QCan you provide the kelvin temperature of this light bulb?

4000k

By Tom P on August 01, 2019.

Was this review helpful to you? yes no

QCan this socket be used with any voltage up to 277V?

Yes

By Elizabeth M on September 16, 2019.

Was this review helpful to you? yes no

QDo you have any idea what availability is on these?

They are in stock with the manufacturer so any order placed would ship direct from te factory within 24-48 hours.

By Accounts Payable . on November 01, 2019.

Was this review helpful to you? yes no

Qdoes this item work with 120V and 277v?

This is rated 250v, so it will only work in 120v applications.

By Accounts P on November 20, 2019.

Was this review helpful to you? yes no

Q Will this work with 660Watts?

Are you really using a 660w light bulb in this adapter?! Or are you using this is a socket tat is rated up to 660w. This adapter has no specific wattage rating, its 285v and 2amps rated, which should handle a 660w bulb although there is no such light bulb that is 660w.

By Damar W on December 04, 2019.

Was this review helpful to you? yes no

QGood morning. When you except to have stock for the TLE72.

This item is meant to be always in stock, if out of stock the lead time is 5-7 days from receipt of order.

By Accounts P on December 10, 2019.

Was this review helpful to you? yes no

QCan you please tell me what the lead time is on the Iota ISL-28-DL ballast.

If this item is out of stock the lead time is 7-10 days to ship ARO

By Accounts P on December 17, 2019.

Was this review helpful to you? yes no

QIs the LH1138 rated for 277V? Thanks!

No this is only rated up to 250v, there is no adapter this long that is rated above 250v currently

By Accounts Payable . on February 07, 2020.

Was this review helpful to you? yes no

QPRICE?

To see prices you must login first because we do not sell direct to the public or to companies without an account. Please contact Customer Service for your login information if you are a customer

By Accounts Payable . on February 11, 2020.

Was this review helpful to you? yes no

QPlease provide a discounted quote and a lead time for quantity of 200

H&M only sells specific customers, if you call Customer Service and are able to set up an account we can give you a quote, also you could then log in to see your pricing and place orders.

By Steve K on February 21, 2020.

Was this review helpful to you? yes no